Privacy Policy

Welcome to Mont Calm Suites Murree’s official website. We value the trust you place in us when sharing your personal data. Our commitment is not just to provide you with an unparalleled hospitality experience but also to ensure that your privacy is safeguarded. This Privacy Policy details how our website collects, manages, and processes your personal information.

*Collection of Personal Information*

When you browse our website, make a reservation, or use any of our online services, we may collect the following types of personal information:

– Name
– Postal address
– Email address
– Phone number
– Payment information
– Identification documents
– Special preferences and interests related to your stay

*Purpose of Collecting Information*

We collect your personal information primarily to:

– Facilitate your reservations and provide the hospitality services you request.
– Enhance and personalize your stay and experience with us.
– Communicate updates, offers, and promotional details relevant to your interests.
– Ensure our website’s security, prevent fraud, and provide customer support.
– Continually improve our website and services based on feedback and user interactions.

*Management and Processing of Data*

Your data is managed with utmost care, and we use stringent measures to ensure its protection:

– All personal data is stored on secure servers with encryption protocols.
– Payment information is processed through PCI-compliant methods.
– Regular audits and checks are conducted to ensure data integrity.

*Confidentiality and Third-Party Disclosure*

We affirm that:

– Your personal data will remain confidential and will be treated with the highest level of discretion.
– We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law.
– Any third-party service providers with whom we collaborate for operational purposes (like payment processing or reservation systems) are bound by confidentiality agreements that ensure they do not misuse or disclose your data.

*Your Rights*

You have the right to:

– Access the personal data we have about you.
– Modify or correct any inaccuracies in your personal data.
– Request deletion of your data.
– Limit or oppose our processing of your data.

For any inquiries related to your rights or this Privacy Policy, please contact us at info@montcalmmurree.com

*Policy Updates*

Mont Calm Suites Murree may occasionally update this Privacy Policy. Any changes will be reflected on this page, and in case of significant updates, we will notify our users through the website or via email.